** PLEASE NOTE **
For HR or Payroll non-technical Issues:
Please email your HRM
For Payroll - Timekeeping System Issues:
For connectivity, login, username, password, and other technical issues.
Select Department of IT and Category of Payroll/Timekeeping System
IT tickets other than Change Requests and User Access can also be created by signing into the help desk at https://helpdesk.imsteris.com. If you have issues logging into the new site, please visit your User Profile or call 833-633-7046.
Notice the Legacy email form has been REMOVED! However, if you need to fill out a request, please follow the link below to the newer Portal form.
Please be advised that you will have to login to access this form.
HelpDesk | IMS Business Center (steris-ims.com)